Terms of Service

1. Who we are

The Good Company Club is a platform that connects people who love hosting intimate experiences with guests who want to attend them.

• Registered company name: House of Sridharan
• Organisation number: 932428024
• Registered address: Trelastveien 10B, 1415 Oppegård
• Contact email: friends@thegoodcompany.club

In these terms, "we", "us", and "our" mean the company named above. "The platform" means the website at thegoodcompany.club and the services we provide through it.

By using the platform, you agree to these terms. Please read them.

2. What we do, and what we do not do

We provide an online marketplace where hosts can list experiences, such as supper clubs, cooking workshops, and cultural gatherings, and where guests can discover and book them.

To be clear about who is agreeing to what:

• Your agreement with us covers your use of the platform: your account, discovery, booking tools, and payment processing.
• The agreement to attend and deliver an experience is between the host and the guest directly. We are not a party to it. We do not host events, prepare food, or control what happens once you arrive.

3. Accounts

To use The Good Company Club, you need an account. You are responsible for keeping it secure and for everything that happens under it. Please use a real email address and keep your information accurate.

You must be at least 18 years old to use the platform, whether as a host or a guest.

4. Hosts

If you list an experience, you agree to:

• Describe your experience accurately and honestly
• Host it as described, at the time and place stated
• Comply with all applicable Norwegian law, including food safety regulations if you are preparing or selling food or drink from your private kitchen. If this applies to you, you must register with Mattilsynet before your first event. You can read the guidelines at mattilsynet.no
• Treat your guests with care and respect
• Only cancel an experience when genuinely necessary, and with as much notice as you can give

Your address. The full address of your experience is shared with guests once their booking is confirmed. For most hosts this is a home address. Please be comfortable with that before you list. That address remains part of the experience's record for guests who attended even after you delete your account — see our Privacy Policy for how this works.

AI-drafted descriptions. We offer a tool that drafts an event description from your bio and the details you enter. The draft is a starting point, not a finished listing. You are responsible for reviewing it and for the accuracy of whatever you publish.

Payments. If you list a paid experience, you agree to complete Stripe Connect onboarding so payments can be processed. Until you do, guests will not be able to book your paid experiences.

You are the seller of your experience. That means you are responsible for delivering it, for complying with any laws that apply to what you are offering, and for your own tax obligations on what you earn.

Serving alcohol. If your experience involves alcohol, whether included in the price or offered free of charge:

• Wine and beer tastings count as skjenking (serving of alcohol) under Norwegian law and require a skjenkebevilling from your municipality. This applies even where the alcohol is offered as a free sample rather than sold.
• You must hold the appropriate licence for what you are offering before you list the experience. Compliance is your responsibility, not the platform's. Holding the correct licence does not stop you from listing or hosting — it is a condition of doing so, not a bar to it.
• You must not upload photographs or illustrations depicting alcoholic drink, on your listing, in the discovery feed, or in any marketing use of your content. Norwegian alcohol advertising law prohibits this.
• You must not name specific producers, brands, or wholesalers in your listing.
• Where an experience involves spirits above 22% ABV, the minimum age to attend is 20, not 18.

[Needs legal review]Whether the platform itself becomes a marketing actor under alkoholloven § 9-2 by listing and promoting alcohol experiences for commission needs a lawyer's view.

[Needs legal review]How far a host indemnity is enforceable against a consumer host under Norwegian law needs a lawyer's view, as does the wording below.

You are responsible for your experience. You are the seller. If someone brings a claim against us arising from your experience, or from something you did or failed to do, you agree to cover our reasonable costs and any amount we are required to pay. This does not apply where the claim arises from our own fault.

5. Guests

If you book an experience, you agree to:

• Attend the experience you booked, or cancel in good time if your plans change
• Treat your host and the other guests with respect
• Follow any house rules or notes your host has shared
• Behave responsibly, particularly when attending an experience in someone's private home
• Tell your host about any allergies or dietary requirements before the event. Hosts are cooking in a home kitchen, not a commercial one, and cannot guarantee an allergen-free environment

6. Payments

Payments for paid experiences are processed by Stripe. When you book, your payment goes to the host's own Stripe account. We collect a platform fee of 15% as part of that transaction.

The host is the merchant of record. We are not the seller of the experience, and we do not hold your payment.

[Needs legal review]Tax reporting. The EU directive on reporting by digital platform operators (DAC7), and Norway's equivalent rules, may require us to report host earnings to Skatteetaten, potentially from the first paid booking. A lawyer or accountant needs to confirm whether this applies. If it does, a disclosure belongs here telling hosts what we report and when, and the Privacy Policy needs a matching entry under legal obligation.

7. Cancellations and refunds

Guests. You can cancel a confirmed booking at any time before the experience starts, from the event page.

• Cancel more than 2 calendar days before the event date and you receive a full refund.
• Cancel within 2 calendar days of the event date and the booking fee is not refunded. You can still cancel, and we would encourage you to, so your host knows not to expect you and your seat can go to someone else.
• No-shows are not refunded.

Hosts. If you cancel an experience, all confirmed guests receive a full refund automatically. We retain our platform fee in that case.

Free experiences can be cancelled by guests at any time before the event with no financial consequence.

[Needs legal review]Right of withdrawal (angrerett). Norwegian consumer law normally gives you a 14-day right to withdraw from an online purchase. We believe that right does not apply to bookings on this platform, under the exemption in angrerettloven § 22(m) for services connected to leisure activities where the contract specifies a particular date or period of performance — which an event booking is. This has not yet been confirmed by a lawyer, and exemptions of this kind are interpreted strictly. Until it is confirmed, treat the cancellation terms above, not a 14-day withdrawal right, as governing your booking.

8. Insurance

We do not currently provide insurance covering hosts, guests, or experiences booked through the platform. Hosts should check whether their own home or liability insurance covers hosting paying guests, and speak to their insurer if unsure. Guests attend experiences at their own risk.

[Needs legal review]A lawyer should confirm whether a platform of this kind has any obligation to provide or arrange cover, and whether this wording is adequate.

9. Our responsibility, and its limits

What we are responsible for. We are responsible for providing the platform: your account, discovery, the booking tools, and payment processing. We take reasonable care to keep it working, though we cannot promise it will always be available or free of errors.

What we are not responsible for. We do not host events, cook food, inspect kitchens, or supervise what happens once you arrive. The experience is provided by your host, and the agreement to deliver and attend it is between the two of you. So we are not responsible for:

• The quality, safety, legality, or accuracy of any experience
• Food prepared by a host, including allergens and food safety
• Any injury, illness, loss, or damage arising at or from an experience
• A host failing to deliver an experience as described
• A dispute between a host and a guest

What we never limit. Nothing in these terms limits or excludes our liability for:

• Death or personal injury caused by our negligence
• Our gross negligence or intentional wrongdoing
• Fraud or fraudulent misrepresentation
• Anything else that cannot be limited or excluded under Norwegian law

If you are a consumer, you keep every right you have under mandatory Norwegian consumer law, whatever else these terms say.

Where our liability is limited. Apart from the situations above, our total liability to you in connection with any booking is limited to the greater of the platform fee we collected on that booking, or NOK [AMOUNT].

We are not liable for indirect or consequential loss, including lost profits, lost opportunity, or wasted expenditure.

[Needs legal review]The cap amount above needs setting, and the clause as a whole needs confirming as enforceable under Norwegian law. Note the operator is an ENK, a sole proprietorship with no separate legal person, so this clause protects an individual rather than a company. That may change the view on what is proportionate.

10. Content you share

You keep ownership of everything you upload.

On the platform. Everything you publish is displayed as part of running the service, including your profile photo, which appears on the platform itself — for example in the host section of your event pages, and as your avatar on event cards. That is product function, not marketing.

In external marketing. By publishing an event photo, your bio, or an event description, you also grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, adapt, and display that content for the purpose of promoting the platform and the experiences listed on it: our website, our emails, our social media accounts, and press or partner material. Your host profile photo is not covered by this licence and is not used in external marketing.

What it does not cover. This licence applies only to content you publish. It does not cover private messages, notes you write to a host or a guest, or anything else you share with a specific person rather than publish on the platform.

Stopping our use of your content. You can ask us at any time to stop using your content in our marketing, and we will. Write to friends@thegoodcompany.club.

Once you ask, we will stop using it in anything new, and remove it from the channels we control, such as our website and our own social media accounts, within a reasonable time. We may not be able to recall material already distributed elsewhere, such as a printed publication or a partner's own channels, and that material may remain in circulation.

[Needs legal review]Image rights. Host profile photos are no longer used in external marketing, which resolves most of the risk under Norwegian image rights law (åndsverkloven § 104) for those photos. What remains: whether an event photo used in external marketing that shows an identifiable guest needs that guest's separate consent, or whether the requirement below — that hosts get a person's permission before uploading a photo showing them — is sufficient on its own. A lawyer needs to confirm. This affects section 3 of the Privacy Policy as well.

Content you have the right to share. Please only upload content you own or have permission to use. You must not upload a photograph in which a guest or anyone else is recognisable unless you have that person's permission — Norwegian law restricts publishing photographs of identifiable people without their consent. Photos of the food, the space, or wide shots where no individual is the subject are fine.

If you appear in a photo on the platform and you are not the person who uploaded it, you can ask us to remove it at friends@thegoodcompany.club.

11. Behaviour on the platform

We want The Good Company Club to be a warm and trustworthy community. We may suspend or remove accounts we believe are misusing the platform, acting in bad faith, misrepresenting themselves or their experiences, or behaving in a way that harms other users.

Where we can, we will tell you why and give you a chance to respond. Where the situation is serious, we may act immediately.

12. If we suspend or close the platform

We may change, suspend, or discontinue the platform. If we do, we will give you reasonable notice where we can.

If we close the platform while confirmed bookings are outstanding, we will contact affected hosts and guests and process refunds for any paid bookings that can no longer go ahead.

13. Complaints and disputes

If something has gone wrong, please contact us first at friends@thegoodcompany.club. We would rather resolve it directly.

[Needs legal review]Consumer complaints body. Norwegian consumer terms are normally required to name the relevant complaints body. This is likely Forbrukerrådet, with the EU Online Dispute Resolution platform relevant for cross-border cases. A lawyer should confirm which bodies must be named and the required wording.

For disputes between a host and a guest about an experience, we can help by sharing the booking record we hold, but the dispute is between the two of you.

14. Changes to these terms

We may update these terms. If we make significant changes, we will let you know by email. Continuing to use the platform after the changes take effect means you accept the updated terms.

If you do not accept a change, you can close your account. Bookings already confirmed at that point will be handled under the terms that applied when you made them.

15. Governing law

These terms are governed by Norwegian law. Disputes will be handled by the Norwegian courts.

If you are a consumer, this does not remove any protection you have under the mandatory consumer law of the country you live in.

16. Contact

Questions about these terms: friends@thegoodcompany.club